1. General Information
At Josiah Adventures, we are committed to delivering your orders quickly and efficiently. We offer worldwide shipping for all our products, including Fishing Gear, Luggage Bags, Travel Accessories, and Travel Tech. Please read our shipping policy below for details on processing times, delivery estimates, and other important information.
2. Processing Time
- Orders are processed within [10] business days after they are placed.
- Orders placed on weekends or holidays will be processed on the next business day.
- In case of high demand or unforeseen delays, processing times may be extended, and we will notify you via email.
3. Shipping Time & Delivery Estimates
Shipping times vary based on location. Estimated delivery times are as follows:
- Domestic Shipping (Within our Country): [7-10] business days
- International Shipping: [15-30] business days
- Delivery times may be affected by customs processing and local postal services.
We only accept cash on delivery.
4. Shipping Rates
- Shipping costs are calculated at checkout based on the destination and package weight.
- Occasionally, we offer free shipping promotions—check our website for details.
5. International Shipping & Customs
- We ship worldwide; however, international orders may be subject to import duties, taxes, and customs fees.
- Customers are responsible for any additional charges imposed by their country’s customs authorities.
- Customs processing may cause delays beyond our estimated delivery times.
6. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your order using the provided link. Please allow [48] hours for tracking updates to appear.
7. Shipping Delays & Issues
While we strive to deliver your order on time, delays may occur due to:
- High order volumes during peak seasons.
- Weather conditions or natural disasters.
- Customs clearance delays (for international shipments).
If your order is delayed beyond the estimated delivery time, please contact us at [[email protected]] for assistance.
8. Lost or Stolen Packages
- We are not responsible for lost or stolen packages once they have been marked as “delivered” by the shipping carrier.
- If your package is missing, please check with your local courier or neighbors first. If you still cannot locate it, contact us for further support.
9. Incorrect Shipping Information
- Customers are responsible for providing the correct shipping address at checkout.
- If you enter an incorrect address and your order has not yet shipped, please contact us immediately to update it.
- If the package is returned due to an incorrect address, the customer is responsible for reshipping costs.
10. Contact Us
If you have any questions about our Shipping Policy, please reach out to us at [email protected].